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Responsibilities: Customer Care II Problem Solving
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
|Experience||0 - 4 Years|
|Salary||2 Lac To 2 Lac 75 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Other Bachelor Degree|
|Key Skills||BPO Executive calling executive Voice Process Executive BPO fresher Customer Care Executive|
|Address||B-17, Ekta Nagar|