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G&R Management Consultancy Pvt Ltd

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Job openings for customer care executive in kolkata

Customer Care Executive

Kolkata



Responsibilities: Customer Care II Problem Solving

Managing incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time

Salary: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Commuter assistance
Schedule:

Monday to Friday
Rotational shift
Supplemental pay types:

Overtime pay
Quarterly bonus
Yearly bonus
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:


English (Preferred)

Experience 1 - 5 Years
Salary 2 Lac To 2 Lac 75 Thousand P.A.
Industry Front Office / Reception/Computer Operator/Assistant
Qualification Other Bachelor Degree
Key Skills BPO Executive Call Center Executive calling voice bpo kpo

About Company

Contact Person Megha
Address B-17, Ekta Nagar
Mobile 7456066667
Email ID megha.grconsultancy@gmail.com