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| emailglobaljob@gmail.com |
+91-800-6555559
Kolkata
Responsibilities: Customer Care II Problem Solving
Managing incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time
Salary: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Commuter assistance
Schedule:
Monday to Friday
Rotational shift
Supplemental pay types:
Overtime pay
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
| Experience | 1 - 5 Years |
| Salary | 2 Lac To 2 Lac 75 Thousand P.A. |
| Industry | Front Office / Reception/Computer Operator/Assistant |
| Qualification | Other Bachelor Degree |
| Key Skills | BPO Executive Call Center Executive calling voice bpo kpo |
About Company
| Contact Person | Megha |
| Address | B-17, Ekta Nagar |
| Mobile | 7456066667 |
| Email ID | megha.grconsultancy@gmail.com |