Vacancy http://www.grconsultancy.co.in Vacancy Wed, 14 Sep 2022 04:50:35 +0530 en-us http://www.grconsultancy.co.in Customer Care Executive http://www.grconsultancy.co.in/vacancy-detail-1070070.htm http://www.grconsultancy.co.in/vacancy-detail-1070070.htm Wed, 29 Jun 2022 00:00:00 +0530 Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation