G&R Management Consultancy Pvt Ltd

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Job openings for Senior Customer Executive in Ranchi

Fresher - Opening For Senior Customer Executive

Ranchi

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We are hiring enthusiastic and motivated freshers for the role of Customer Service Associate in an E-commerce Voice Process. Candidates who enjoy interacting with people and want to start their career in the BPO / Customer Support industry are encouraged to apply.Handle inbound customer calls related to orders, delivery, cancellation, return and refund queries.
Provide accurate information about products and services.
Resolve customer complaints professionally.
Maintain good customer satisfaction and call quality.
Follow company guidelines and process training.

Experience Fresher
Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification 12th Pass
Key Skills English Language Customer Retention Feedback Management CRM Software Multitasking Conflict Resolution Attention to Detail Chat Process





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